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December 26, 2024

DealershipNews.com
nCompassTrac

Products and Services We Provide

CARS®

A Patented first of its kind comprehensive customer revenue focused digital marketing application suite built for Automotive Dealerships.

It’s designed with the sole purpose of acquiring and retaining customers within an area of influence. By using CARS, dealerships can identify and target lost customers, conquest customers with same or competing brands who have never done business with your dealership, and track the performance of all revenue generated.

Key components of CARS are:

  • Savings Card Program
  • Incentives and Rewards Program
  • Dealership Branded App
  • Automated email
  • Who’sUp?

RCR® – Riders Club Rewards

It’s designed with the sole purpose of acquiring and retaining customers within an area of influence. By using RCR, PowerSports dealerships can identify and target lost customers, conquest customers with same or competing brands who have never done business with your dealership, and track the performance of all revenue generated.

Key components of RCR are:

  • Riders Club Rewards Program
  • Automated email
  • Savings Card

KickStart®

Lost and incomplete information creates risk and lost sales opportunities. The capturing of prospect information whether at an event, trade show or within a dealership is at best clumsy and cumbersome. If captured at all, the data is incomplete, incorrect and ends up in a Corporate “black hole”. Leads get lost, sometimes forever. Event prospect lifecycle tracking is very difficult or non-existent. The KickStart products are designed to change all that. By simply and conveniently speeding the process of complete prospect and customer data capture with no training required. If you have ever swiped a debit or credit card, you are fully trained.

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MyDealerRewards®

Mobile Apps for Dealerships

MyDealerRewards Is a dealership branded mobile app that runs on both Apple, Android based phones and tablets. With MyDealerRewards, customers can schedule an appointment for service, review sales inventory, check for monthly specials and offers or receive a push notification for any messaging the dealership wishes to communicate. Once configured, the App is posted on the Google Play or Apple store for consumer download. All transactions and any points or savings card balances that have accrued can be viewed as well.

Key Features include:

  • Simple download from Apple or Google stores
  • Service Appointment Scheduling
  • Sales Inventory view
  • Push Notifications for dealership messaging
  • Specials or one time offers posted in App
  • Dynamic Dealership branding

Testimonial

Until I installed the NCT Dashboard, I never saw my DMS data so thoughtfully visualized. In my role as General Manager, I load the Dashboard and walk into owner meetings to update management without spending hours exporting and preparing manual reports. To add accountability to my marketing staff, I can clearly see what types of campaigns work and which campaigns are least impactful. I can access the platform when I’m away from the Dealership, and I can always rely on the information being up to date because it lives on top of my DMS system. Every management staff for a Dealership should use the NCT Dashboard – I wish it was around sooner!
Automotive Dealer, Northern California
General Manager; Director
The NCT Dashboard integrates directly to our Talon server at our dealerships. The system is always up to date with the latest customer data and transactions and it empowers our marketing team to see under the hood of each of our Dealers. At the Group Level, the NCT Dashboard is a huge help because we can roll all of our Talon database systems up into a parent view to run reports, analytics, and understand the overall health of our dealer group. The dashboard allows us to see problems before they get too out of control: do we need to focus more on gaining active customers? Reduce the attrition of High Risk Customers? We were blind before, but now we know. With one phone call, I can reach out to my Account Manager at NCompassTrac and get advice on loyalty rewards campaigns, digital communications, mobile app push notifications, and so much more.
PowerSports Group: West Coast, Central, and Eastern United States
Marketing Director; Group