Business Trends

Inventory prices fail to reach the website. CRM records duplicate the same customer. Accounting gross differs from the operating report. Managers then …

A 12-store expense audit found an average of $25,000 in monthly waste per rooftop. Advertising overlap, aged inventory, unused vendor contracts and …

A customer data request should not send the GM through four vendor contracts, three privacy policies and an OEM support queue. This …

An incentive does not exist because the desk remembers seeing it yesterday. The VIN, buyer, ZIP code, contract date, delivery date and …

The largest credit-application leak often appears before a lender sees the file. Shoppers reach the Social Security number, consent or employment screen …

A four-day schedule does not require closing on Saturday or cutting weekly pay. Three split-team tests reduced turnover without reducing store coverage. …

The buying sheet showed 22 Manheim purchases and $7,400 in expected auction charges. The final acquisition report told a different story. By …

Aged inventory is draining cash before your team pays for recon, advertising, payroll or another price reduction. Here is the math your …

Your BDC sends this text: “Hi, are you still looking for a car?” The buyer reads it and disappears. Your rep spends …

In April 2026, the FTC and Maryland Attorney General announced a proposed Lindsay Automotive settlement covering more than $75 million in consumer …