Business Trends

We appraised a Kia EV6 at $28,000. MMR was $27,500. The car looked clean, drove well and showed no warning lights. The …

Salesperson quit Friday. By Monday, 40 customers said he had already called from his new store. The CRM export log showed 300 …

Used unit traded Monday. Front line following Monday. Six days in recon against a three-day target. Three extra days at $35 in …

Four dealerships shifted more sourcing work to lease customers, service customers, private sellers and equity lists. The 90-day test added 12 retail …

A manager’s resignation costs more than a vacant office. Lost gross, recruiting, training and team disruption turn one departure into a $50,000 …

A five-year DMS agreement might hide another year of service, double-digit extraction charges, uncapped price increases and separate terms for every add-on. …

A transfer only creates value when the receiving store sells the vehicle faster and at a higher net return. Moving an aged …

A profitable month still ends in a cash crisis when payroll, curtailments and vendor payments arrive before deal funding. These nine warning …

A dealership cut its daily sales meeting from 45 minutes to 12 minutes. Managers recovered five hours a week without removing accountability, …

A retail exit only wins when expected net proceeds beat today’s wholesale net. These six rules force the decision before floorplan, markdowns …