Service Archives - DealershipNews.com

Take Control of Recalls Via Your Website to Generate More Sales Leads-By Owen Moon

Owen MoonMarch 3, 2020March 4, 2020

by Owen MoonMarch 3, 2020March 4, 20200502

For years, car dealerships (probably yours, too) have benefited from automotive manufacturers’ passive recall systems. I’ve underlined the word “passive” because you don’t have control...

The Power of 4DX in the Service Department

John FairchildFebruary 10, 2020March 2, 2020

by John FairchildFebruary 10, 2020March 2, 20200392

Working with Service Departments has allowed me to be exposed to many different strategies, techniques, processes as well as the latest technologies, software and tools,...

Considering Lateral Support as a Service Department Dispatch System

John FairchildOctober 11, 2019November 11, 2019

by John FairchildOctober 11, 2019November 11, 20190220

Lateral support, Simple Support, Teams, Super Groups, and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of technicians,...

Improving Your Sales-to-Service Hand-Off

Guest BloggerMarch 22, 2019October 24, 2019

by Guest BloggerMarch 22, 2019October 24, 20190805

By Ken Strong Sales and service get their own distinct roles in any car dealership. In an ideal world, sales is available to attract...

Dealing with the Technician Drought

Guest BloggerMarch 4, 2019October 24, 2019

by Guest BloggerMarch 4, 2019October 24, 20190814

There is a “Technician Drought” that has been plaguing the car industry for many years, pretty severely for the past 5 many years or so....

Most dealerships still fumble sales-to-service handoff

Guest BloggerFebruary 19, 2019October 24, 2019

by Guest BloggerFebruary 19, 2019October 24, 20190671

by David Kushma An extremely simple way a dealership can start to build trust, loyalty, and retention among service clients is for salespeople to...

New study says dealership service customers demand trust and convenience

Guest BloggerFebruary 18, 2019October 24, 2019

by Guest BloggerFebruary 18, 2019October 24, 20190865

By David Kushma According to the latest research, car dealers are losing as much as $266 billion dollars a year in service revenue with...

F&I Revenues Rocking With Maintenance Programs and VSCs

Kelly KleinmanJanuary 31, 2019October 24, 2019

by Kelly KleinmanJanuary 31, 2019October 24, 20190702

CHESTERFIELD, MO (January 29, 2019) – Protective Asset Protection, a provider of F&I programs, services, and dealer-owned warranty company programs, announced today results of a...

Has Automation Gone Too Far Regarding Customers?

Kelly KleinmanAugust 8, 2018October 24, 2019

by Kelly KleinmanAugust 8, 2018October 24, 20190824

His comment was brash, and ignorant of facts based on countless studies generated by the top marketing groups in the US. But really, have we...

Service Departments: Revenue Centers and Consumers Know It!

Kelly KleinmanAugust 8, 2018October 24, 2019

by Kelly KleinmanAugust 8, 2018October 24, 20190732

I bought a 2013 turbo-charged Tiguan and went to get a smog. The check engine light was on which immediately guaranteed a smog check fail....

Service

Considering Lateral Support as a Service Department Dispatch System

Improving Your Sales-to-Service Hand-Off

Dealing with the Technician Drought

Most dealerships still fumble sales-to-service handoff

New study says dealership service customers demand trust and convenience

F&I Revenues Rocking With Maintenance Programs and VSCs

Has Automation Gone Too Far Regarding Customers?

Service Departments: Revenue Centers and Consumers Know It!

As Prices Begin to Skyrocket, Toyota and Honda Lowering Lease Prices…You in the Market?

Specialty Market Insights – 3/18/2021

Market Insights – 3/16/2021

Coaching vs Training (A Sean Kelley Webinar for Optimizing Your Performance skip to .40)

How Much Money Is The Word “Sold” Costing Your Dealership?

As Prices Begin to Skyrocket, Toyota and Honda Lowering Lease Prices…You in the Market?

Specialty Market Insights – 3/18/2021

Market Insights – 3/16/2021

Coaching vs Training (A Sean Kelley Webinar for Optimizing Your Performance skip to .40)

How Much Money Is The Word “Sold” Costing Your Dealership?

Lease Payments Rose in December, Will the Trend Continue?

PureCars Analysis of Car Dealer Digital Advertising Focus: End of ’20 vs Pre-Covid

1-on-1 with Rusty West of Market Scan

2018 Vendors of the Year

Market Scan® Teams with Industry Leader to Help Automotive Lenders Better Understand the Local Finance Market and Increase Market Share

Tom Murray with WebBuy

CarGurus.com Pulling Vehicles Off Search Results Page that Haven’t Been Sold

National Dealership Standings

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