September 2026

A $2,000 monthly AI tool often carries usage charges, integration fees, training rights and renewal terms outside the sales proposal. Ask these …

A five-year DMS agreement might hide another year of service, double-digit extraction charges, uncapped price increases and separate terms for every add-on. …

Three website configurations missed between 30% and 45% of controlled mobile call tests. Here is the audit your dealership should run before …

A transfer only creates value when the receiving store sells the vehicle faster and at a higher net return. Moving an aged …

An account assigned to a former salesperson remained active for six months. Someone used the credentials to enter the dealership’s systems without …

Forty-two of 50 dealer websites had at least two mobile errors. The most common problem appeared on 38 sites. The most damaging …

AI already handles appointment confirmations, call summaries, descriptions, price recommendations and follow-up drafts. The bigger change by 2027 will be fewer employees …

A four-store group carried 38 used vehicles beyond 90 days. The result was $38,000 in clustered curtailments, $22,000 in accumulated interest and …

One feed audit found errors on 22 of 122 vehicles. Missing images, blank prices, trim mismatches, invalid VINs and empty option fields …

A profitable month still ends in a cash crisis when payroll, curtailments and vendor payments arrive before deal funding. These nine warning …