We appraised a Kia EV6 at $28,000. MMR was $27,500. The car looked clean, drove well and showed no warning lights. The …
2026
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- Business TrendsTechnology
5 CRM Permission Errors Dealers Can Fix in 48 Hours to Reduce Lead Theft in 2026
Salesperson quit Friday. By Monday, 40 customers said he had already called from his new store. The CRM export log showed 300 …
- Business Trends
8 Recon Bottlenecks Costing Dealerships $175 per Unit in 2026
by Leo Sigalby Leo SigalUsed unit traded Monday. Front line following Monday. Six days in recon against a three-day target. Three extra days at $35 in …
- Business TrendsTrending
6 Trade-In Acquisition Trends Helping Dealers Add 12 Used Units a Month in 2026
Four dealerships shifted more sourcing work to lease customers, service customers, private sellers and equity lists. The 90-day test added 12 retail …
- SalesTrending
8 Service-to-Sales Handoffs That Generate 10 More Dealer Leads a Week in 2026
by Katie Maresby Katie MaresThree dealerships tested eight service-drive handoffs for 30 days. Average qualified sales leads increased from two to 12 per store each week. …
- Digital RetailingTechnology
6 Dealership Website Speed Fixes That Cut VDP Load Time by 2 Seconds in 2026
by John Sternalby John SternalA 14-day test across five mobile VDPs reduced average load time from 4.8 seconds to 2.6 seconds. Bounce rate fell 18 percentage …
- Digital RetailingTechnology
5 Online Inventory Filters That Help Dealers Generate 10% More VDP Visits in 2026
A 30-day test across three dealer websites increased VDP visits from 2,400 to 2,640 without adding inventory or buying more traffic. The …
- Business TrendsTrending
9 Dealership Manager Compensation Changes That Save $50,000 in Turnover Costs in 2026
by Jay Jensenby Jay JensenA manager’s resignation costs more than a vacant office. Lost gross, recruiting, training and team disruption turn one departure into a $50,000 …
- TechnologyVendor Selection
8 AI Vendor Contract Questions That Save Dealerships $20,000 a Year in 2026
A $2,000 monthly AI tool often carries usage charges, integration fees, training rights and renewal terms outside the sales proposal. Ask these …
- Business TrendsVendor Selection
The 6 DMS Contract Traps That Cost Dealers $18,000 at Renewal: Redline Template Inside
by James Burkeby James BurkeA five-year DMS agreement might hide another year of service, double-digit extraction charges, uncapped price increases and separate terms for every add-on. …