2026

Service wrote 180 customer-pay repair orders last week. Tuesday through Thursday bay use averaged 70%. We mined 5,000 repair orders from three …

A vehicle detail page received 1,000 visits and produced 18 leads. Conversion sat at 1.8%. We tested five price displays for 21 …

We appraised a Kia EV6 at $28,000. MMR was $27,500. The car looked clean, drove well and showed no warning lights. The …

Salesperson quit Friday. By Monday, 40 customers said he had already called from his new store. The CRM export log showed 300 …

Used unit traded Monday. Front line following Monday. Six days in recon against a three-day target. Three extra days at $35 in …

Four dealerships shifted more sourcing work to lease customers, service customers, private sellers and equity lists. The 90-day test added 12 retail …

Three dealerships tested eight service-drive handoffs for 30 days. Average qualified sales leads increased from two to 12 per store each week. …

A 14-day test across five mobile VDPs reduced average load time from 4.8 seconds to 2.6 seconds. Bounce rate fell 18 percentage …

A 30-day test across three dealer websites increased VDP visits from 2,400 to 2,640 without adding inventory or buying more traffic. The …

A manager’s resignation costs more than a vacant office. Lost gross, recruiting, training and team disruption turn one departure into a $50,000 …