A four-day schedule does not require closing on Saturday or cutting weekly pay. Three split-team tests reduced turnover without reducing store coverage. …
2026
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- TechnologyTrending
7 AI Call-Scoring Rules That Save BDC Managers 8 Hours a Week in 2026
by Dan Kommethby Dan KommethAI call scoring should identify the eight calls needing a manager, not produce another dashboard nobody opens. This scoring sheet shows what …
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A used EV with weak battery data, shrinking warranty coverage and a falling wholesale value turns a clean appraisal into a $4,000 …
- digital retailingTechnology
6 Digital Retailing Checkout Problems Costing Dealerships 20% of Online Deals in 2026
Dealers pay thousands each month for digital retailing tools, then force shoppers through trade, credit and payment screens built like lead forms. …
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The buying sheet showed 22 Manheim purchases and $7,400 in expected auction charges. The final acquisition report told a different story. By …
- Business TrendsInventory
6 Floorplan and Interest Rate Business Trends Costing Dealers $400 a Day in 2026
Aged inventory is draining cash before your team pays for recon, advertising, payroll or another price reduction. Here is the math your …
- Business TrendsConsumer BehaviorMarketing
8 Customer Behavior Business Trends: Why Buyers Ghost After the First Text in 2026
Your BDC sends this text: “Hi, are you still looking for a car?” The buyer reads it and disappears. Your rep spends …
- Business TrendsComplianceOperations
7 Compliance Business Trends That Could Trigger an FTC Audit in 2026
by Paul Dalyby Paul DalyIn April 2026, the FTC and Maryland Attorney General announced a proposed Lindsay Automotive settlement covering more than $75 million in consumer …
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A salesperson earning $68,000 costs more than $68,000 after payroll taxes, benefits, recruiting, training, guarantees, and turnover. The $68,000 average and 32% …
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Every salesperson who leaves takes recruiting money, training hours, manager time, customer relationships, and unfinished leads out the door. A $22,500 replacement …