You hired a rep who gave a great interview and froze during the first angry call. By Day 9, the rep quit. …
Yearly Archives
2026
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- CRMMarketing
8 CRM Data-Cleanup Steps That Give Dealers More Sellable Leads in 2026
by Katie Maresby Katie MaresYour CRM says 42,000 leads. If only 31% contain usable contact information, your BDC is digging through 28,980 weak records to reach …
- Business TrendsInventoryUsed Cars
6 Inventory Pricing Rules That Help Dealers Preserve Used-Car Gross in 2026
by John Sternalby John SternalEvery $500 price reduction removes $500 from potential front-end gross. A store dropping one unit by $1,200 gives away the same gross …
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A dealer spending $42,000 per month does not have a lead problem. The store has an attribution problem if nobody knows which …
- SalesUsed Cars
9 Inventory Report Metrics That Help Dealerships Find Gross Problems Earlier in 2026
by Jay Jensenby Jay JensenA gross problem never starts at Day 60. The problem starts at Day 7 in a report nobody read. These nine inventory …
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Lose 38 leads from every 100, and you burn $1,140 at a $30 cost per lead. That corrects the $3,800 figure dealers …
- ComplianceF&IUncategorized
5 F&I Compliance Leaks Costing Dealers Gross in 2026 and How to Close Them
by David Scottby David ScottOne F&I compliance leak could put $47,000 in chargebacks, refunds, legal bills, and lost gross on your statement. Some federal violations also …
- AI & AutomationTechnology
6 Questions That Help Dealers Avoid Buying the Wrong AI Tool in 2026
by Dan Kommethby Dan Kommeth47 AI vendors emailed a GM last week. 40 are wrappers. Here are 6 questions to filter them in 5 minutes. A …
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Floorplan at 8.5% in 2026 means every car over 60 days bleeds you. Seven triggers stop the bleeding. A $45,000 truck costs …
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Most dealers lose $1,200 on every third trade because of nine appraisal mistakes. Here’s how to stop the loss. Used car appraisal …