Technology

A dealership breach exposed 4,200 customer records. Cleanup took 62 days and produced an $18,000 forensic bill because the store had no …

A used vehicle sitting without photos is technically in inventory but barely merchandised. These eight standards reduced average photo time from 32 …

Inventory prices fail to reach the website. CRM records duplicate the same customer. Accounting gross differs from the operating report. Managers then …

An AI pricing agent should recommend and execute changes inside written limits. One bad vehicle-history match, weak comp set or missing cost …

AI call scoring should identify the eight calls needing a manager, not produce another dashboard nobody opens. This scoring sheet shows what …

Dealers pay thousands each month for digital retailing tools, then force shoppers through trade, credit and payment screens built like lead forms. …

47 AI vendors emailed a GM last week. 40 are wrappers. Here are 6 questions to filter them in 5 minutes. A …

The average GM works 65 hours a week. About 15 hours disappear into follow-up, reports, meetings, pricing reviews, and other work completed …

The DSES is coming Oct 9-10 at the Bellagio in Las Vegas, and if you aren’t attending – you need to rethink …

PART ONE OF THE SIZZZZLE! This is going to be fantastic! The Driving Sales, Three Day Executive Retreat in Q4 designed to …