Services We Provide
Dealership Content Management
Dealer Retriever software helps dealers get control of paper documents and manual processes that increase costs and prevent maximum efficiency.
Key and Vehicle Tracking
goIDit from Dealer Retriever is a wireless sensor and app solution that is cost effective and easy to use. With goIDit, you can track and instantly find any vehicle or key in your inventory which directly impacts your operational costs and improves your management controls and customer service.
Dealer Retriever’s Professional Services is committed to delivering the most value from your Dealer Retriever investment in the shortest possible time. We have a dedicated a team to help with the successful planning, configuration, integration, launch, administration and maintenance of your Dealer Retriever application. Our certified professionals can partner with you and your organization to create a well-defined and well-executed roadmap to success. Our Professional Services team can help with:
- Technical Services
- Post Deployment Services
- Workflow Design
- ECM Application Customization
- Custom Integrations
20+ Million Documents Stored
McCombs Enterprises is utilizing a Dealer Retriever on-site system to manage 20+ million documents related to the corporate office, company administration, and car dealership sales, service and parts activities. Dealer Retriever simplifies user work by retrieving information from the Reynolds & Reynolds print file to help automate indexing and increase user productivity.
One of the largest benefits has been for McCombs Enterprises to take advantage of the Dealer Retriever workflow capabilities to electronically route AP invoices, thus eliminating the need to courier paper invoices to the dealerships for manager approval for payment and reducing AP invoice late payment penalties by over 50%!
Securing Customer Information
Pearl Motor Company
Paper-based records made it more challenging for Pearl Motor Company to provide the high levels of customer service it strives for and protect sensitive customer data.
When Pearl Motor Company moved to a new location after almost 100 years in business, owner George Huffman decided to eliminate the inefficiency of and space devoted to paper files by implementing Upland’s FileBound to manage documents.
Pearl Motor staff now scan all of the documents associated with the purchase of a new or used car, from the credit application to the dealer jacket that has detailed information about the sale. Using scanners from Fujitsu Computer Products of America, a part-time staff member is also working on scanning existing records dating back about five years.