Vendor Reviews
Chat Tools
Products
DN Score: 7.9 /10
Your Score: 3.9 /10 (2 Reviews)
Conversica: Used by more than 1,200 companies worldwide, Conversica’s sales AI Assistants are built on a proven AI platform integrating natural language processing (NLP), natural language generation (NLG), and machine learning (ML) capabilities.
About Conversica: Recognized by Gartner as a “Cool Vendor”, Conversica is a portfolio company of Providence Strategic Growth, Kennet Partners and Toba Capital and is headquartered in Foster City, California.
DN Score: 10 /10
Your Score: 10 /10 (1 Review)
TEXT2DRIVE: Auto Dealer Text Messaging, Marketing & Communications Software for Sales & Service Departments
About TEXT2DRIVETM Gregg Owen, CEO, and co-founder of TEXT2DRIVETM noticed while watching the hit television American Idol show in 2008 that young people showed no hesitation in paying 99 cents per text message to vote for their favorite contestants. Their passion lingered in his mind.“I thought to myself, if Millennials and senior citizens are both texting right now, at some point, the trend will meet in the middle and the generations in between will start doing it, too,” Gregg says.
About one year later, Gregg believed they may have found a solution: someone who could write code that would allow a customer and dealer to text back and forth…two-way text communication. His son, Gregg C. Owen, suggested they obtain the short code “37483” which on the keypad of cell phone spelled the word “DRIVE.” This was actually how the company came to be called TEXT2DRIVETM!
DN Score: 0 /10
Your Score: 0 / (0 )
Tecobi a new way to follow up with customers. Instantly start text conversations from various lead sources including Facebook® Lead Gen ads!
Do weeks worth of follow up at the click of a button. Quickly and easily re-engage and follow up with active leads in your pipeline. Keep your staff focused on working with customers who want to talk right now. Follow Up with Hundreds of Leads at the Click of a Button.
About TECOBI: With our very comfortable and recognizable Text Thread, you will easily be able to hop in and text every customer with ease. Notification icons and customer source information will allow you to know who you are speaking with and where they came from. You can also see who “owns” that lead with our Assigned User Designation, which enables you to notify the appropriate person of their responses.
DN Score: 9.2 /10
Your Score: 9.2 /10 (1 Review)
Car Now: Our products simplify shopping, keeping your leads engaged and live on your website. Our dedicated teams partner with you to provide in store service and training, resulting in quick adoption and faster results.Our platform simplifies the way dealers and customers communicate and transact.
- Our team knows how to partner to maximize your success.
- Our technology is tailored to work the way your dealership does.
Contact Customers At Once!: Don’t tell online shoppers “I’ll get back to you later.” Connect in real time—wherever they find you—and help move them toward decisions that much faster with powerful, industry-focused auto dealer chat and text software built into our mobile messaging platform!
About CarNow: CarNow is the market leader in tailored digital solutions built to help dealers sell more cars.
DN Score: 7 /10
Your Score: 7 /10 (1 Review)
Expand the functionality of your website or mobile app with native messaging capability. Help consumers get answers to questions when they’re browsing your products or services before they make a purchase without requiring them to pick up the phone and wait on hold. Businesses using chat and messaging on their websites are seeing 3x the number of conversions.
About LivePerson Our AI-powered conversational platform makes it easy for consumers to buy products and get answers to questions in messaging channels they already use every day. Our customers embrace conversational commerce on a variety of digital messaging channels including SMS, Facebook Messenger, Apple Business Chat, and WhatsApp along with messaging on your brand’s website or mobile app.
DN Score: 7 /10
Your Score: 7.4 /10 (7 Reviews)
Gubagoo: Gubagoo is the leading provider of conversational commerce for automotive dealerships and OEMs. …
About Gubagoo: Gubagoo has been recognized by Deloitte as one of the fastest growing technology companies in North America. More than 4,500 dealerships and OEMs, rely on Gubagoo to sell more cars and create more satisfied customers.
DN Score: 0 /10
Your Score: 7.4 /10 (2 Reviews)
BoldChat: Make every experience matter with Bold360. With the industry’s most tightly integrated AI chatbot and live-agent software, Bold360 delivers the best of both worlds in a ridiculously simple customer engagement solution.
About Bold360: With the industry’s most tightly integrated AI chatbot and live-agent software, Bold360 delivers the best of both worlds in a ridiculously simple customer engagement solution.
DN Score: 0 /10
Your Score: 0 / (0 )
Chat ConneXion immediately engages visitors on your web site, turning browsers into buyers 7 days a week, 24 hours a day. Online consumers are generally some of the most impatient and demanding around. They expect answers from your online support group right away when they’re only as quick as their computer’s Internet connection and processor speed. Our average Client ConneXion dealer sees 15-30 additional sales each month with Chat ConneXion. Consumers use live chat during all aspects of the customer life cycle from researching, buying (70%) to maintaining their vehicle (30%). Customers that engage in chat on an auto dealership‘s website statistically purchase within two weeks.
Client Connexion assists auto dealerships in creating instant ConneXions with online buyers more effectively than the industry standard “internet lead” process. With our suite of ConneXion services, Client ConneXion enables auto dealers to sell more cars all while successfully creating lasting consumer relationships.
DN Score: 0 /10
Your Score: 0 / (0 )
Dealer Car Search: Web Texting
Now that most Americans have Smart Phones Texting has become the preferred method of communication. This feature allows for Consumers to view your website from their Smart Phone and text your Salespeople directly. Since Texting is the dominant communication method for Americans it is imperative that your Dealership adds Texting to your Website.
About Dealer Car Search: Received the Driving Sales Dealer Satisfaction Award for Top Rated Chat Tools & Service for 2018.
DN Score: 0 /10
Your Score: 7.2 /10 (1 Review)
Dealer eProcess: Integrated Chat: Chat technology has come a long way. In the past, it was a simple way to quickly communicate with customers on your site. Today, however, DEP’s chat technology allows for a much more integrated solution. From multi-platform communication to full DMS integration, our chat system is the most advanced way to interact with your customers and sell more cars.
.About Dealer eProcess: 2012 Top Rated CHAT
Dealer eProcess received a Top Rated Chat Award for their Pro Active Live Chat feature. Dealer eProcess Live Chat is designed to create new leads for dealers and is recognized by DrivingSales.com’ Dealer Satisfaction ratings as one of the top Live Chat programs in the country.
DN Score: 0 /10
Your Score: 7 /10 (2 Reviews)
CarChat24: CarChat24 helps dealers sell more vehicles by converting a higher percentage of their website visitors into quality leads. Our well trained friendly staff, using our state-of-the-art live chat software and our proven proactive chat process, creates a positive experience for dealership website visitors. Since June of 2007, CarChat24 has been helping car dealers improve their sales and customer service on the Internet. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. We are committed to helping our clients get the best return on investment from their websites. We strive to make our support service the very best and are always looking for innovative ways to give our dealers the edge over their competition.
About CarChat24: The only solution that was built from scratch, specifically to serve the unique needs of the automotive industry.
DN Score: 0 /10
Your Score: 0 / (0 )
fusionZone Automotive: fusionZONE Automotive features FastCoupons for it’s chat offering. A versatile tool that not only helps a dealership create an identity for their Service Department, but also generates leads for both Service and Sales Departments. FastCoupons optimizes the dealership’s online coupons for mobile devices, allowing their customers to store mobile coupons on their smartphone, making it easy and convenient for them to use.
About fusionZONE Automotive: fusionZONE Automotive has the highest-converting websites in the market that dealers love. We’ve accomplished this by utilizing our proprietary, award-winning conversion tools and best practices learned by working with over 1,000 dealer partners, over the past 10 years. We are a full-service, progressive digital marketing provider, with a passion to streamline the digital process for our dealer partners. Let us help you maximize your dealership’s digital performance and lead potential so you can do what you do best…sell more cars.
DN Score: 0 /10
Your Score: 7 /10 (2 Reviews)
ActivEngage: Since 2007, ActivEngage has provided the most trusted automotive live chat service to businesses around the world. Our mission is to lead the way in innovative technology and to inspire conversations that create powerful impressions and help build lasting relationships between our clients and the customers they serve.
With our web-based digital messaging platform, dealerships can provide a concierge level of customer service which was once only available in your showroom or over the phone.
About ActivEngage: ActivEngage employs a professional team of Chat Specialists in its Orlando and Las Vegas offices, highly-trained to answer questions about our customers and generate additional sales opportunities on their behalf.
DN Score: 0 /10
Your Score: 7.4 /10 (1 Review)
Dealer Inspire (Conversations): Conversations™ is flexibly built to connect today’s car shoppers with your dealership — wherever, whenever, and however they want to — with A.I. technology and managed chat support to instantly respond to all of your incoming chats 24/7.
About Dealer Inspire: From search to signature, we innovate connected marketing and technology solutions that make automotive retail faster, easier, and smarter for both shoppers and dealers. We future-proof the dealership experience.
DN Score: 0 /10
Your Score: 0 / (0 )
Engage to Sell Engage To Sell is all about leveraging information and industry insights to develop and deliver an intelligent solution that targets and engages the right consumers through the means of professional, adaptive live chat to deliver opportunities that increase sales for our clients. We are the ONLY Live Chat system that can push chats and texts to your sales team in real time, while customers are engaged, giving your sales team the ability to take over. Your customers will NEVER wait!
About Engage to Sell: Based in Eau Claire, WI, we are building a strong values-based company with smart people and advanced technology. We are changing the way the industry interacts and markets to American automotive consumers leading to greater results for our dealers.
DN Score: 7.6 /10
Your Score: 7 /10 (2 Reviews)
LiveAdmins bridges the gap between businesses and their website visitors. Our real-time online customer support helps our clients increase their ROI and provide their valued customers with a memorable online experience.
About LiveAdmins Offering the most innovative solutions coupled with cutting-edge technology, LiveAdmins strives to provide your website visitors with the best possible online experience – one that resonates your brand. Over the years, live chat has evidently become the preferred mode of customer service available round the clock.
At LiveAdmins, the quality of service is never compromised. We ensure your visitors do not have to wait, are proactively attended to, are provided with accurate information and are guided throughout their browsing experience. We understand the impact globalization has had and for the convenience of your valued customers, we are the only live chat provider offering services in 4 different languages.
Say hello to the world of human websites!
DN Score: 7.6 /10
Your Score: 7.4 /10 (2 Reviews)
iChat is a proactive live chat service managed 24×7/365 by a team of sales and service professionals who understand the importance of giving the customers the attention necessary in closing a deal effectively. Our professionals work with your team to make sure they convert a high percentage of your online shoppers into paying customers to maximize the Return on your online investment. For every client, we assign an account manager that makes sure every conversation is according to what you expect. Constant feedback from your teams helps us tweak our approach to make this program a success.
WebDealer Solutions is a Live Chat company that provides Live Chat as a service. It’s a 24/7/365 service that help you engage your website traffic in a meaningful conversation and convert those conversations into sales
DN Score: 7.4 /10
Your Score: 7.4 /10 (2 Reviews)
The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them.
Captivated is a robust Business Text Message Solution for customers, clients or patients to engage with your business through SMS text messaging.
Reviews
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.
Be the first to leave a review.