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Reynolds & Reynolds: Car Research XRM claims to have the industry’s most customizable and user-friendly CRM solution, they call an XRM. It features a newly enhanced Marketing Module with an expanded gallery of mobile-responsive templates. It also offers the ability to Improve your sales process and give your sales team better feedback with DigiSales™, the mobile app for Contact Management. Your sales staff can access customer information, vehicle inventory, and their Daily Work Plan from the palm of their hand. With a dealer-defined, forced-march sales process, salespeople can work the sale with provided talking points and tasks to engage customers and avoid losing the deal. You have full knowledge of where every prospect is in the sale and can receive alerts if manager assistance is needed. With DigiSales™, it’s a proactive process so you’re ready for every customer.
About Reynolds & Reynolds: The Reynolds and Reynolds Company is a privately owned corporation based in Ohio. Its primary business is providing business forms, management software and professional services to car dealerships. Its software is used to manage sales logistics at dealerships. It also produces forms used in medicine and insurance.
Reynolds and Reynolds was founded in 1866 and began developing and marketing digital products in the 1960s By the 1980s, it had won contracts with all of the Big Three automotive manufacturers, as well as some insurance businesses.
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ELEAD1ONE: ELEAD1ONE Text offers a variety of voice and SMS options customized to individuals or specific departments and include standard local phone numbers that achieve the industry’s highest response rates. ELEAD1ONE Text ensures the right message reaches the intended resource automatically, so customers are not frustrated with hold times. Unlimited voice numbers, unlimited user and department assignment, and includes such benefits as call back from the text on mobile with call forwarding, an interactive communication package tailored to fit your needs with mobile tap-and-drop inventory photos, and a vehicle brochure link..
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VinSolutions: VinSolutions’ Connect Texting makes texting customers through the CRM as easy as texting friends. With full MMS messaging capabilities and a full conversation history stored right in the customer record in Connect CRM, dealers can keep track of all customer communications in a single view.
About VinSolutions VinSolutions’ automotive software solutions integrate your systems and tools to deliver a single view of the customer across your dealership, so you can maintain relationships and make more repeat sales.
Car dealers rarely engineer CRMs, and that’s the problem VinSolutions fixes. Software developers don’t understand what it takes to sell cars every day. At VinSolutions, our developers are informed and guided by people just like you: car dealers. Our sales, support, performance management and product management teams are all full of former dealership employees.
VinSolutions’ vision is for dealerships to change for their consumers, who are now more informed than ever. We help dealerships show they know their consumers and want to provide them with information through more useful virtual showrooms, timely, relevant communications and every connection consumers experience. With more access to automotive intelligence and a deep understanding of sales processes and communications, VinSolutions helps you make every connection count.
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DealerSocket: DealerSocket says “Social is everywhere. To ignore it would be a disservice to all of your other digital marketing efforts. .” So they have Social Media campaigns for mobile, for you to stay relevant in a hyper-connected world and meet your customers on their turf on their devices in a language they understand. Build brand loyalty with their custom social media campaigns.
About DealerSocket: DealerSocket is a provider of software for the automotive industry. Its products include customer relationship management, digital marketing and websites, vehicle inventory management, analytics reporting, and solutions to streamline dealer operations such as desking, credit reporting, compliance, and a dealer management system.
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