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Home » Interview with Podium
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Interview with Podium

by Kelly Kleinman October 23, 2019
written by Kelly Kleinman October 23, 2019 0 comments
0

Kelly Kleinman:
Jason, thanks for joining us here on our little podcast venture today Podium, we’re here at the Driving Sales Convention and we’re going to find out what’s new with Podium moving into 2020, who’s been working with them big time in 2019. They’ve got some familiar features that they’ve added to their overall program. What is it?

Jason:
Yeah. Yeah, absolutely. And happy to chat about it, so most dealers know, we knocked it out the part with the reviews, but this year the second half of 2019 into 2020 we’re really focusing on our communication platform and particularly that the chat aspect of it. And so we’ve just launched partnerships where with BMW and Toyota Digital as part of their digital program, not necessarily just a reputation provider, but as a top provider as well. So yeah, it’s really helping dealerships with consolidation of vendors and with our chat service since we just streamlined it straight to that to the staff members there. I usually say save some money too with doing that.So

Kelly Kleinman:
So you’re expanding out your range of services, which is outstanding. How’s that been received so far?

Jason:
So far? Great Yeah, so far. It’s it’s going really well. I mean, we’re big believers that nobody can take care of your customer the way your own trained sales staff can. So rather than a managed service which has most of the market out there, ours is an in-house for for the dealerships to take care of. And we just get it get it to the staff members really quickly through the Podium app, which if any if any of you have used it, you know very, very easy to use.

Kelly Kleinman:
Well we all know who Podium is. And of course, I wish you great luck moving into the next year. Thanks, Jason.

Jason:
Yep. Thank you.

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