By Ken Strong Sales and service get their own distinct roles in any car dealership. In an ideal world, sales is …
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I want to give you 2,157,876 reasons to measure everything this year with honesty and accountability. If the markets continue to slow …
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There is a term for the practices used to rank higher on Google. It’s called Search Engine Optimization, or SEO. Search …
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What is your dealership doing to attract and retain talent? This is the big question isn’t it? Dealers all over are looking …
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According to research done on the University of California, motivated workers are about 30% more effective than other employees. They are also …
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Industry pressures also affect the retail side. Dealers are seeing markets consolidate and product sales margins decline. That’s why the human capital …
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There is a “Technician Drought” that has been plaguing the car industry for many years, pretty severely for the past 5 many …
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Social media monitoring and social media hearing are terms that have been used interchangeably, but there is a difference. Social media …
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Outside of day-to-day responses to articles and messages, how often do you take a step back and look at the larger picture …