Future Trends

A vendor proposed $180,000 in autonomous vehicle dealer service equipment. The pitch was simple: buy the full package now or lose every …

Predictive dealer lead scoring cut average first-contact time from 45 minutes to 15 minutes during a 60-day test across three stores. The …

Service wrote 180 customer-pay repair orders last week. Tuesday through Thursday bay use averaged 70%. We mined 5,000 repair orders from three …

A dealership breach exposed 4,200 customer records. Cleanup took 62 days and produced an $18,000 forensic bill because the store had no …

A customer data request should not send the GM through four vendor contracts, three privacy policies and an OEM support queue. This …

An AI pricing agent should recommend and execute changes inside written limits. One bad vehicle-history match, weak comp set or missing cost …

A used EV with weak battery data, shrinking warranty coverage and a falling wholesale value turns a clean appraisal into a $4,000 …

Ken Hill is the Managing Director of 700Credit, the largest provider of credit and compliance products in the automotive industry. During his …

Almonty Industry’s CEO Lewis Black Breaks it Down to a Specific Time Frame – But Geo-Politics Ain’t so Specific

Environmental Issues with US Mining and Politics The Lewis Black of Almonty Industries Interview Kelly So let’s talk about the fun stuff. …