Your BDC sends this text: “Hi, are you still looking for a car?” The buyer reads it and disappears. Your rep spends …
August 2026
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- Business TrendsComplianceOperations
7 Compliance Business Trends That Could Trigger an FTC Audit in 2026
by Paul Dalyby Paul DalyIn April 2026, the FTC and Maryland Attorney General announced a proposed Lindsay Automotive settlement covering more than $75 million in consumer …
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A salesperson earning $68,000 costs more than $68,000 after payroll taxes, benefits, recruiting, training, guarantees, and turnover. The $68,000 average and 32% …
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Every salesperson who leaves takes recruiting money, training hours, manager time, customer relationships, and unfinished leads out the door. A $22,500 replacement …
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You hired a rep who gave a great interview and froze during the first angry call. By Day 9, the rep quit. …
- CRMMarketing
8 CRM Data-Cleanup Steps That Give Dealers More Sellable Leads in 2026
by Katie Maresby Katie MaresYour CRM says 42,000 leads. If only 31% contain usable contact information, your BDC is digging through 28,980 weak records to reach …
- Business TrendsInventoryUsed Cars
6 Inventory Pricing Rules That Help Dealers Preserve Used-Car Gross in 2026
by John Sternalby John SternalEvery $500 price reduction removes $500 from potential front-end gross. A store dropping one unit by $1,200 gives away the same gross …
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A dealer spending $42,000 per month does not have a lead problem. The store has an attribution problem if nobody knows which …
- SalesUsed Cars
9 Inventory Report Metrics That Help Dealerships Find Gross Problems Earlier in 2026
by Jay Jensenby Jay JensenA gross problem never starts at Day 60. The problem starts at Day 7 in a report nobody read. These nine inventory …
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Lose 38 leads from every 100, and you burn $1,140 at a $30 cost per lead. That corrects the $3,800 figure dealers …